01
Device health monitoring
Monitor supported computers and servers for availability, performance, services, and other operational conditions.
WatchGuard ecosystemSee issues sooner
Operate every device
See issues sooner
and support systems remotely.
Kenmie uses Panda Systems Management from WatchGuard as its remote monitoring and management platform for device health, alerts, inventory, automation, maintenance, and remote technical support.
Discuss Remote Monitoring & ManagementWhy it matters
Technology problems are easier to solve when they are visible early.
Businesses depend on workstations and servers that may be spread across offices and remote locations. Remote monitoring and management gives Kenmie an operational view of those systems, helps surface developing problems, and provides secure tools for support and routine administration. Patch deployment is handled through Kenmie’s separate WatchGuard Patch Management service.
Operational capabilities
Management with a defined purpose.
Each capability helps Kenmie monitor, maintain, and support managed systems more consistently.
02
Operational alerts
Defined conditions can notify Kenmie when a system needs investigation or intervention.
03
Hardware and software inventory
Central inventory improves visibility into managed devices, installed software, and system details.
04
Remote administration
Remote tools help Kenmie diagnose issues, maintain systems, and provide support without every task requiring an onsite visit.
05
Automation and maintenance
Repeatable scripts, tasks, and policies help standardize routine operational work across managed systems.
06
Service visibility
Device status, alerts, activity, and inventory provide a clearer record of ongoing managed support.
The accountable layer
What Kenmie brings to the solution.
Remote management becomes a dependable service when monitoring, maintenance, automation, and support are aligned with the customer’s environment.
Define the devices and operational conditions in scope
Deploy and verify the remote management agent
Configure monitoring policies and meaningful alert thresholds
Respond to alerts and investigate device-health issues
Use remote tools for approved maintenance and support
Maintain inventory and service visibility as systems change
Business outcomes
Technology that is easier to support and operate.
Earlier awareness of developing device issuesFaster remote diagnosis and supportMore consistent routine maintenanceClearer visibility across managed systems
Official WatchGuard product information CONNECTED OPERATIONSMonitor · Maintain · Support